There have been various occasions when our call center and service center has faced queries about how to get specific product information from Canon website.
As a customer you must have faced issues like the call center number is busy or the information you are looking for is not available in the instruction booklet.
In this situation the obvious question which comes in mind is where can I get the information on my own.
Therefore this month our the objective of the Dr Shimo tip is to help you guide through Canon website and help you understand how you can get information in much easier and simpler way.
Lets get started:
Open an internet browser page and punch www.canon.co.in on the address bar to open up the CIPL home page
This page will help you get information for a specific product
Lets take an example where you have chosen FAQ as a category you need information on:
Following page will appear with various contents on the right hand side, where you can choose the content you need information.
Click next to scroll pages. You can search within the result for any specific words.
Select Category
- All
- Using The Software
- Image Quality
- Other Inquiries
- Connecting To other
- Memory Cards
- Software Installation
- Importing Images
- Error messages
- Image Playback
- Connecting To a Computer
Select OS
- All
- MAC O5 X
- MAC O5 X v10.4
- MAC O5 X v10.5
- MAC O5 X v10.6
- Windows 7
- Windows 7(x64)
- Windows Vista
- Windows Vista(x64)
- Windows XP
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